# Claims and Valuations ## Key Highlights of the Section ### Valuation of Loss #### Major coins, tokens, and altcoins: * Valued at market price at the time of loss. Low-liquidity altcoins are assessed case-by-case for fairness. #### NFTs: * Members provide a self-reported valuation, highlighting unique attributes (e.g., rarity, IP prominence). * Fairside gathers data from appraisal services, performs an internal review, and conducts a manual cross-check to finalize the value. * Members can appeal valuations for further review. ### Claims Process * Submit your affected wallets and transactions, then pay a nominal claim fee. * Complete a quick KYC process to verify your identity. * You may need to complete a virtual interview with a Fairside investigator for certain claims. * A member of the Fairside investigations team will investigate the claim and determine the facts of the case. * A quick cross-check of information from your KYC, interview, and on-chain data is done. * Approved claims are paid out promptly, ensuring fairness and sustainability for all members. ### Claims Assessment #### Claims undergo a rigorous investigation process, including: * Wallet Screening: Fairside investigators conduct an initial risk assessment. * On-Chain Analysis: Blockchain activity is reviewed to verify the incident using industry-standard investigative tools and years of hands-on experience. #### Intelligence Collaboration: Fairside engages with trusted third parties to compare blockchain and public information. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://fairside.gitbook.io/fairsidenetwork/claims-and-valuations.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.