> For the complete documentation index, see [llms.txt](https://fairside.gitbook.io/fairsidenetwork/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fairside.gitbook.io/fairsidenetwork/claims-and-valuations.md).

# Claims and Valuations

## Key Highlights of the Section

### Valuation of Loss

#### Major coins, tokens, and altcoins: 

* Valued at market price at the time of loss. Low-liquidity altcoins are assessed case-by-case for fairness.

#### NFTs:

* Members provide a self-reported valuation, highlighting unique attributes (e.g., rarity, IP prominence).
* Fairside gathers data from appraisal services, performs an internal review, and conducts a manual cross-check to finalize the value.
* Members can appeal valuations for further review.

### Claims Process

* Submit your affected wallets and transactions, then pay a nominal claim fee.
* Complete a quick KYC process to verify your identity.
* You may need to complete a virtual interview with a Fairside investigator for certain claims.
* A member of the Fairside investigations team will investigate the claim and determine the facts of the case.
* A quick cross-check of information from your KYC, interview, and on-chain data is done.
* Approved claims are paid out promptly, ensuring fairness and sustainability for all members.

### Claims Assessment

#### Claims undergo a rigorous investigation process, including:

* Wallet Screening: Fairside investigators conduct an initial risk assessment.
* On-Chain Analysis: Blockchain activity is reviewed to verify the incident using industry-standard investigative tools and years of hands-on experience.

#### Intelligence Collaboration: Fairside engages with trusted third parties to compare blockchain and public information.